These Terms and Conditions constitute the agreement between you, the customer, and Designs by Dale (“us”, “we”, “our”). If you visit or shop at Designed by Dale, or if you create to Designed by Dale, you accept and agree with the most recent version of this agreement in. When placing an order, the agreement in force at the time of your placing the order will apply to that order and its related transactions. Any links from this agreement to text on this site shall be deemed to form part of this agreement.
We reserve the right this agreement or any parts thereof at any time and without notice. Amendments to this agreement take effect 24 hours after the agreement as amended.
Generic items purchased from Designed by Dale can be returned to us for a refund. Non-returnable items are the personalized items that cannot be resold. Please contact us at dalelangton@gmail.com if you are unsure if an item is returnable. We must be advised within 7 working days of your intention to return items and items must be dispatched to designed by Dale. The original delivery charge will not be refunded and for returning the parcel is at your expense. Please include your order or invoice number in of the return so that your refund can be processed.
We will not be able to accept the return of an item in the following situations:
* If we receive a returned item later than three (need to specify time) weeks after of dispatch
* If the item is not in mint condition
* If it is a non-returnable item
* If the item is not in its original packaging
* In any of these cases we will not be able to process, and you will be liable for of re-delivering the item to you. It is up to you to package the item securely to
ensure that it does not get damaged in transit.
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